> ## Documentation Index > Fetch the complete documentation index at: https://docs.salesbricks.com/llms.txt > Use this file to discover all available pages before exploring further. # Custom email domain > Send customer email notifications from your own domain By default, all customer email notifications are sent from `noreply@salesbricks.com`. However, you can easily enhance your brand's credibility and trust by sending emails from your own custom domain. If your custom domain is still being set up, or if there are any DNS issues, your customer-facing emails will still be sent reliably from the default Salesbricks email address. In this guide, we’ll walk you through setting up your custom domain to ensure your brand stands out in all customer communications. This simple step can improve email delivery rates and strengthen your brand’s trustworthiness. While Salesbricks’ default email is highly reputable, using your own domain reduces the chances of your emails ending up in spam folders, making sure your customers never miss important alerts and notifications.

Salesbricks uses Entri to make connecting your domain quick and easy. All you need is your DNS provider login information, and you can complete the setup without leaving the Salesbricks dashboard.

Entri supports most common DNS providers, so it's very likely your provider is compatible. However, if your provider isn’t detected, feel free to contact Salesbricks support for manual setup assistance.

See the full list of DNS providers that Entri supports.

 ## How to connect your domain to Salesbricks 1. Navigate to **Settings -> Notifications**. [https://app.salesbricks.com/admin/settings/notifications](https://app.salesbricks.com/admin/settings/notifications) 2. Click the **Setup DNS address** button. initial 3. Enter your **domain** and click the **Connect your domain** button. enter-domain 4. You will be prompted to continue. entri-start 5. Re-enter your **domain** and click the **Continue** button. re-enter-domain 6. Entri will try automatically detect your DNS provider. Otherwise, you will be asked to select your DNS provider to log in. analyzing-domain 7. Log in to your provider to provide **one-time** permission to connect your domain. login-domain 8. Once done, the modal should close and you will see the status of your domain. entri-end ### DNS setup verification To allow Salesbricks to send emails on your behalf, the following sample CNAME entries will be automatically added to your DNS records: | Type | Host | Value | TTL | | ----- | -------------------------- | --------------------------------------- | --- | | CNAME | em1234.example.com | u123456.wl123.sendgrid.net | 300 | | CNAME | s1.\_domainkey.example.com | s1.domainkey.u123456.wl123.sendgrid.net | 300 | | CNAME | s2.\_domainkey.example.com | s2.domainkey.u123456.wl123.sendgrid.net | 300 | If the verification is not successful and your domain status is still not **Active**, try clicking the **Check Connection** button again. configuring Note that it can take up to 48 hours for DNS changes to be applied. ## How to update the email sender address Once your custom domain is active, you have the option to specify the email address to be used for billing and sales emails. The default email address is `noreply@example.com`. 1. Navigate to [**Settings -> Notifications**](https://app.salesbricks.com/admin/settings/notifications) page. 2. Click the "Edit email addresses" button. active 3. Enter your preferred **sales** username. 4. Enter your preferred **billing** username. 5. Click the **Apply changes** button and close the modal. edit-email ## Customer emails Now that you've set up both your domain and, optionally, the email sender address you want to use, everything should be seamless. If Salesbricks detects an issue with your domain, you will see a banner notification when you log in to your dashboard. All customer emails will fallback to `noreply@salesbricks.com` until the issue is resolved, ensuring no notifications are missed. In the [next section](/documentation/customer-email-notifications), you will find a comprehensive list of customer emails that Salesbricks sends on your behalf. All emails under the Payment and Invoicing category will use the billing sender, while all emails under the Subscription Lifecycle will use the sales sender. Emails sent to you and your team will continue to come from `noreply@salesbricks.com`. | Email Sender | Email Category | | ------------ | -------------------------------------------------------------------------------------------- | | Billing | [Payment](/documentation/customer-email-notifications#payment) | | Billing | [Invoicing](/documentation/customer-email-notifications#invoicing) | | Sales | [Subscription Lifecycle](/documentation/customer-email-notifications#subscription-lifecycle) | ## FAQ Using a custom email domain enhances your brand's credibility and trustworthiness. It also improves email delivery rates and reduces the chances of your emails being marked as spam. If your DNS provider is not supported, please contact Salesbricks support. We will assist you with manual authentication to ensure your domain is set up correctly. DNS changes can take up to 48 hours to be applied. Please be patient and check the status of your domain after this period. If Salesbricks detects an issue with your custom domain, you will see a banner notification when you log in to your dashboard. In the meantime, all customer emails will be sent from `noreply@salesbricks.com` to ensure no notifications are missed. Yes, once your custom domain is active, you can specify the email addresses to be used for billing and sales emails. Navigate to the [**Settings -> Notifications**](https://app.salesbricks.com/admin/settings/notifications) page to update your preferences. If you need assistance at any point during the setup process, please contact Salesbricks support. Our team is here to help you ensure a smooth and successful setup.