> ## Documentation Index
> Fetch the complete documentation index at: https://docs.salesbricks.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer email notifications

> What emails will Salesbricks send to your customers

Salesbricks sends emails automatically throughout your customer's lifecycle. This is a complete listing of those emails.

## Payment

### ACH payment failure

|                   |                                                                                                                                                            |
| ----------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                  |
| **Received by:**  | Your buyer's account payable team                                                                                                                          |
| **Triggered by:** | ACH payment failure                                                                                                                                        |
| **Subject:**      | Action required: Payment failed for \{\{ product\_name }}                                                                                                  |
| **Header:**       | ACH payment failure for \{\{ product\_name }}                                                                                                              |
| **Body:**         | Your payment for \{\{ product\_name }} has failed to process. Please click the button below to update your payment information and reprocess your payment. |
| **Button:**       | Update payment information                                                                                                                                 |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                       |
| **Attachments:**  |                                                                                                                                                            |

### ACH payment processed

|                   |                                                                                                                                                                                                                                                                                                                                                                                                                |
| ----------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                                                                                                                                      |
| **Received by:**  | Your buyer's accounts payable team                                                                                                                                                                                                                                                                                                                                                                             |
| **Triggered by:** | ACH payment is successfully processed                                                                                                                                                                                                                                                                                                                                                                          |
| **Subject:**      | ACH payment processed for \{\{ product\_name }}                                                                                                                                                                                                                                                                                                                                                                |
| **Header:**       | Your ACH payment for \{\{ product\_name }} was successful                                                                                                                                                                                                                                                                                                                                                      |
| **Body:**         | Your ACH debit payment was successful. Your payment details are below, and a receipt is attached.<br /><br />Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }}<br /> |
| **Button:**       |                                                                                                                                                                                                                                                                                                                                                                                                                |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                                                                                                                                                                                                                           |
| **Attachments:**  | Payment Receipt                                                                                                                                                                                                                                                                                                                                                                                                |

### ACH payment processing

|                   |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| ----------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| **Received by:**  | Your buyer's accounts payable team                                                                                                                                                                                                                                                                                                                                                                                                                             |
| **Triggered by:** | ACH payment processing initiated                                                                                                                                                                                                                                                                                                                                                                                                                               |
| **Subject:**      | ACH payment processing for \{\{ product\_name }}                                                                                                                                                                                                                                                                                                                                                                                                               |
| **Header:**       | Your ACH payment for \{\{ product\_name }} is processing                                                                                                                                                                                                                                                                                                                                                                                                       |
| **Body:**         | Your ACH debit payment is processing. Below are your payment details. A follow-up email will be sent when your payment is successfully processed.<br /><br />Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }}<br /> |
| **Button:**       |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                                                                                                                                                                                                                                                                           |
| **Attachments:**  |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |

### Credit card upcoming expiration

|                   |                                                                                                                                                                                                         |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                               |
| **Received by:**  | Your buyer's accounts payable team                                                                                                                                                                      |
| **Triggered by:** | Credit card on file will expire within two months                                                                                                                                                       |
| **Subject:**      | Action required: Credit card expiring soon                                                                                                                                                              |
| **Header:**       | Your credit card will expire soon                                                                                                                                                                       |
| **Body:**         | The credit card on file for \{\{ product\_name }} will expire on \{\{ expiration\_date }}. Please update your payment information by clicking the button below to ensure future payments are processed. |
| **Button:**       | Update payment information                                                                                                                                                                              |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                    |
| **Attachments:**  |                                                                                                                                                                                                         |

### Credit card payment failure

|                   |                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| **Received by:**  | Your buyer's accounts payable team                                                                                                                                                                                                                                                                                                                                                                                                                           |
| **Triggered by:** | Credit card payment failure                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| **Subject:**      | Action required: Payment failed for \{\{ product\_name }}                                                                                                                                                                                                                                                                                                                                                                                                    |
| **Header:**       | Credit card payment failure for \{\{ product\_name }}                                                                                                                                                                                                                                                                                                                                                                                                        |
| **Body:**         | Your payment for \{\{ product\_name }} has failed. Please click the button below to update your payment information and reprocess your payment.<br /><br />Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }}<br /> |
| **Button:**       | Update payment                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                                                                                                                                                                                                                                                                         |
| **Attachments:**  |                                                                                                                                                                                                                                                                                                                                                                                                                                                              |

### Credit card payment success

|                   |                                                                                                                                                                                                                                                                                                                                                                                                                  |
| ----------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                                                                                                                                        |
| **Received by:**  | Your buyer's accounts payable team                                                                                                                                                                                                                                                                                                                                                                               |
| **Triggered by:** | Credit card payment successfully processed                                                                                                                                                                                                                                                                                                                                                                       |
| **Subject:**      | Credit card payment processed for \{\{ product\_name }}                                                                                                                                                                                                                                                                                                                                                          |
| **Header:**       | Your credit card payment for \{\{ product\_name }} was successful                                                                                                                                                                                                                                                                                                                                                |
| **Body:**         | Your credit card payment was successful. Below are your payment details, and a receipt is attached.<br /><br />Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }}<br /> |
| **Button:**       |                                                                                                                                                                                                                                                                                                                                                                                                                  |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                                                                                                                                                                                                                             |
| **Attachments:**  | Receipt                                                                                                                                                                                                                                                                                                                                                                                                          |

### Renewal ACH payment failure

|                   |                                                                                                                                                                         |
| ----------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                               |
| **Received by:**  | Your buyer's accounts payable team                                                                                                                                      |
| **Triggered by:** | Order renewal ACH payment failure                                                                                                                                       |
| **Subject:**      | Action required: Payment failed for \{\{ product\_name }} renewal                                                                                                       |
| **Header:**       | ACH payment failure for your \{\{ product\_name }} renewal                                                                                                              |
| **Body:**         | Your payment for your \{\{ product\_name }} renewal has failed to process. Please click the button below to update your payment information and reprocess your payment. |
| **Button:**       | Update payment information                                                                                                                                              |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                    |
| **Attachments:**  |                                                                                                                                                                         |

### Renewal ACH payment processed

|                   |                                                                                                                                                                                                                                                                                                                                                                                                          |
| ----------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                                                                                                                                |
| **Received by:**  | Your buyer's accounts payable team                                                                                                                                                                                                                                                                                                                                                                       |
| **Triggered by:** | Order renewal ACH payment is successfully processed                                                                                                                                                                                                                                                                                                                                                      |
| **Subject:**      | ACH payment processed for \{\{ product\_name }} renewal                                                                                                                                                                                                                                                                                                                                                  |
| **Header:**       | Your ACH payment for your \{\{ product\_name }} renewal was successful                                                                                                                                                                                                                                                                                                                                   |
| **Body:**         | Your ACH debit payment was successful. Your payment details are below, and a receipt is attached.<br /><br />Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }} |
| **Button:**       |                                                                                                                                                                                                                                                                                                                                                                                                          |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                                                                                                                                                                                                                     |
| **Attachments:**  | Payment Receipt, Order Form                                                                                                                                                                                                                                                                                                                                                                              |

### Renewal ACH payment processing

|                   |                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| ----------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                                                                                                                                                                                |
| **Received by:**  | Your buyer's accounts payable team                                                                                                                                                                                                                                                                                                                                                                                                                       |
| **Triggered by:** | Order renewal ACH payment processing initiated                                                                                                                                                                                                                                                                                                                                                                                                           |
| **Subject:**      | ACH payment processing for \{\{ product\_name }} renewal                                                                                                                                                                                                                                                                                                                                                                                                 |
| **Header:**       | Your ACH payment for your \{\{ product\_name }} renewal is processing                                                                                                                                                                                                                                                                                                                                                                                    |
| **Body:**         | Your ACH debit payment is processing. Below are your payment details. A follow-up email will be sent when your payment is successfully processed.<br /><br />Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }} |
| **Button:**       |                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                                                                                                                                                                                                                                                                     |
| **Attachments:**  |                                                                                                                                                                                                                                                                                                                                                                                                                                                          |

### Renewal credit card payment successful

|                   |                                                                                                                                                                                                                                                                                                                                                                                                                  |
| ----------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                                                                                                                                        |
| **Received by:**  | Your buyer's accounts payable team                                                                                                                                                                                                                                                                                                                                                                               |
| **Triggered by:** | Order renewal credit card payment successfully processed                                                                                                                                                                                                                                                                                                                                                         |
| **Subject:**      | Credit card payment processed for \{\{ product\_name }} renewal                                                                                                                                                                                                                                                                                                                                                  |
| **Header:**       | Your credit card payment for your \{\{ product\_name }} renewal was successful                                                                                                                                                                                                                                                                                                                                   |
| **Body:**         | Your credit card payment was successful. Below are your payment details, and a receipt is attached.<br /><br />Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }}<br /> |
| **Button:**       |                                                                                                                                                                                                                                                                                                                                                                                                                  |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                                                                                                                                                                                                                             |
| **Attachments:**  | Payment Receipt, Order Form                                                                                                                                                                                                                                                                                                                                                                                      |

## Subscription Lifecycle

### Share link to active order

|                   |                                                                                                                           |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                 |
| **Received by:**  | Your nominated email                                                                                                      |
| **Triggered by:** | Customer shares an order at checkout                                                                                      |
| **Subject:**      | Link shared: Your \{\{ product\_name }} order                                                                             |
| **Header:**       | A link to your \{\{ product\_name }} order has been shared with you                                                       |
| **Body:**         | \{\{ buyer\_name }} has shared order \{\{ order\_code }} for \{\{ product\_name }} with you. Click “Go to order” to view. |
| **Button:**       | Go to order                                                                                                               |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                      |
| **Attachments:**  |                                                                                                                           |

### Renewal order completed (order form)

|                   |                                                                                                                                |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------ |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                      |
| **Received by:**  | Your buyer's accounts payable team                                                                                             |
| **Triggered by:** | Order renewal is completed via order form                                                                                      |
| **Subject:**      | \{\{ product\_name }} renewal confirmation                                                                                     |
| **Header:**       | \{\{ product\_name }} renewal confirmation (\{\{ order\_code }})                                                               |
| **Body:**         | Your order renewal for \{\{ seller\_name }} \{\{ product\_name }} is complete. A copy of your executed order form is attached. |
| **Button:**       |                                                                                                                                |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                           |
| **Attachments:**  |                                                                                                                                |

### Order form signature required

|                   |                                                                                                                                               |
| ----------------- | --------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                     |
| **Received by:**  | Your buyer's nominated signatory                                                                                                              |
| **Triggered by:** | Customer specifies an alternative signatory                                                                                                   |
| **Subject:**      | Action needed: Sign for your \{\{ product\_name }} order                                                                                      |
| **Header:**       | Your signature is needed to complete your \{\{ product\_name }} order                                                                         |
| **Body:**         | Your signature has been requested on order #\{\{ order\_code }} for \{\{ product\_name }}. Click the button below to view the order and sign. |
| **Button:**       | Go to order                                                                                                                                   |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                          |
| **Attachments:**  |                                                                                                                                               |

### Upcoming auto-renewal

|                   |                                                                                                                                                      |
| ----------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                            |
| **Received by:**  | Your buyer's nominated point of contact                                                                                                              |
| **Triggered by:** | Auto-renewal occurs in \{\{ X }} days                                                                                                                |
| **Subject:**      | Upcoming auto-renewal for \{\{ product\_name }}                                                                                                      |
| **Header:**       | Your \{\{ product\_name }} order will auto-renew on \{\{renewal date}}                                                                               |
| **Body:**         | Your subscription for \{\{ product\_name }} will automatically renew on \{\{renewal date}} for \$\{\{renewal amount}}. No further action is required |
| **Button:**       |                                                                                                                                                      |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                 |
| **Attachments:**  |                                                                                                                                                      |

### Subscription terminating

|                   |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| ----------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| **Received by:**  | Your buyer's nominated point of contact                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| **Triggered by:** | Subscription is scheduled to terminate                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| **Subject:**      | Your \{\{ product\_name }} subscription is terminating                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| **Header:**       | Your \{\{ product\_name }} subscription is terminating                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| **Body:**         | Your \{\{ product\_name }} subscription with \{\{ seller\_name }} is scheduled to end on \{\{ termination\_date }}.<br /><br />What this means:<br /><br />Your subscription will remain active until \{\{ termination\_date }}<br /><br />No new charges will be generated after this date<br /><br />You'll retain access through the end of your billing period<br /><br />If this change was unexpected, you can review your subscription below.<br /><br />Order details:<br /><br />Order number<br />\{\{ order\_number }}<br /><br />Termination date<br />\{\{ termination\_date }} |
| **Button:**       | View Subscription                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| **Attachments:**  |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |

### Subscription paused

|                   |                                                                                                                                                                                                              |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                    |
| **Received by:**  | Your buyer's nominated point of contact                                                                                                                                                                      |
| **Triggered by:** | Subscription is paused                                                                                                                                                                                       |
| **Subject:**      | Your \{\{ product\_name }} subscription has been paused                                                                                                                                                      |
| **Header:**       | Your \{\{ product\_name }} subscription with \{\{ seller\_name }} has been paused                                                                                                                            |
| **Body:**         | What this means:<br /><br />No new invoices will be issued while your subscription is paused.<br /><br />If this pause was unexpected or you need to make changes, please reach out to \{\{ seller\_name }}. |
| **Button:**       |                                                                                                                                                                                                              |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                         |
| **Attachments:**  |                                                                                                                                                                                                              |

### Subscription resumed

|                   |                                                                                                                                                                                                       |
| ----------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                             |
| **Received by:**  | Your buyer's nominated point of contact                                                                                                                                                               |
| **Triggered by:** | Subscription is resumed                                                                                                                                                                               |
| **Subject:**      | Your \{\{ product\_name }} subscription has been resumed                                                                                                                                              |
| **Header:**       | Your \{\{ product\_name }} subscription with \{\{ seller\_name }} has been resumed                                                                                                                    |
| **Body:**         | What happens next:<br /><br />\{\{ if resume\_billing\_date }}Billing will continue on \{\{ resume\_billing\_date }}.\{\{ else }}Billing will continue based on your existing agreement.\{\{ endif }} |
| **Button:**       |                                                                                                                                                                                                       |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                  |
| **Attachments:**  |                                                                                                                                                                                                       |

### Order completed (electronic)

|                   |                                                                                                                        |
| ----------------- | ---------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                              |
| **Received by:**  | Your buyer's nominated point of contact                                                                                |
| **Triggered by:** | Order is completed via ACH or credit card                                                                              |
| **Subject:**      | \{\{ product\_name }} order confirmation                                                                               |
| **Header:**       | \{\{ product\_name }} order confirmation (\{\{ order\_code }})                                                         |
| **Body:**         | Your order for \{\{ seller\_name }} \{\{ product\_name }} is complete. A copy of your executed order form is attached. |
| **Button:**       |                                                                                                                        |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                   |
| **Attachments:**  | Order form receipt PDF                                                                                                 |

### Order completed (order form)

|                   |                                                                                                                        |
| ----------------- | ---------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                              |
| **Received by:**  | Your buyer's nominated point of contact                                                                                |
| **Triggered by:** | Order is completed via order form                                                                                      |
| **Subject:**      | \{\{ product\_name }} order confirmation                                                                               |
| **Header:**       | \{\{ product\_name }} order confirmation (\{\{ order\_code }})                                                         |
| **Body:**         | Your order for \{\{ seller\_name }} \{\{ product\_name }} is complete. A copy of your executed order form is attached. |
| **Button:**       |                                                                                                                        |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                   |
| **Attachments:**  | Signed order form PDF                                                                                                  |

### Order has been shared with customer

|                   |                                                                                                                                                                     |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                           |
| **Received by:**  | Your nominated email                                                                                                                                                |
| **Triggered by:** | Order is shared with customer                                                                                                                                       |
| **Subject:**      | Complete your \{\{ product\_name }} order                                                                                                                           |
| **Header:**       | Complete your \{\{ product\_name }} order                                                                                                                           |
| **Body:**         | \{\{ seller\_name \|\| order\_owner\_name}} has shared order \{\{ order\_code }} for \{\{ product\_name }} with you. Click the button below to complete your order. |
| **Button:**       | Go to order                                                                                                                                                         |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                |
| **Attachments:**  |                                                                                                                                                                     |

## Invoicing

### Invoice adjustment applied

|                   |                                                                                                                       |
| ----------------- | --------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                             |
| **Received by:**  | Your buyer's accounts payable team                                                                                    |
| **Triggered by:** | Invoice adjustment is applied                                                                                         |
| **Subject:**      | \{\{ product\_name }} invoice adjusted                                                                                |
| **Header:**       | Your \{\{ product\_name }} invoice has been adjusted (\{\{ invoice\_number }})                                        |
| **Body:**         | \{\{ seller\_name }} has adjusted your invoice (\{\{ invoice\_number }}). A copy of the adjusted invoice is attached. |
| **Button:**       |                                                                                                                       |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                  |
| **Attachments:**  | Invoice                                                                                                               |

### Invoice details edited

|                   |                                                                                                                            |
| ----------------- | -------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                  |
| **Received by:**  | Your buyer's accounts payable team                                                                                         |
| **Triggered by:** | Invoice details are edited                                                                                                 |
| **Subject:**      | \{\{ product\_name }} invoice updated                                                                                      |
| **Header:**       | Your \{\{ product\_name }} invoice has been updated (\{\{ invoice\_number }})                                              |
| **Body:**         | \{\{ seller\_name }} has updated details on your invoice (\{\{ invoice\_number }}). A copy of the new invoice is attached. |
| **Button:**       |                                                                                                                            |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                       |
| **Attachments:**  | Invoice                                                                                                                    |

### Invoice past due

|                   |                                                                                                                                                                                                                                                        |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                              |
| **Received by:**  | Your buyer's accounts payable team                                                                                                                                                                                                                     |
| **Triggered by:** | Invoice has not been paid on due date                                                                                                                                                                                                                  |
| **Subject:**      | Payment past due for \{\{ product\_name }} (\{\{ invoice\_number }})                                                                                                                                                                                   |
| **Header:**       | Your \{\{ product\_name }} invoice is past due (\{\{ invoice\_number }})                                                                                                                                                                               |
| **Body:**         | Your payment for invoice (\{\{ invoice\_number }}) for \{\{ product\_name }} is past due as of \{\{ payment\_due\_date }}. To make a payment and avoid service disruptions, follow the instructions on the attached invoice or click the button below. |
| **Button:**       | Make a payment                                                                                                                                                                                                                                         |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                                                                   |
| **Attachments:**  | Invoice                                                                                                                                                                                                                                                |

### New invoice is available

|                   |                                                                                                                                                   |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                         |
| **Received by:**  | Your buyer's accounts payable team                                                                                                                |
| **Triggered by:** | Invoice is generated                                                                                                                              |
| **Subject:**      | \{\{ product\_name }} invoice \{\{ invoice\_number }}                                                                                             |
| **Header:**       | Your \{\{ product\_name }} invoice (\{\{ invoice\_number }})                                                                                      |
| **Body:**         | Attached is your invoice for \{\{ product\_name }}. To make a payment, follow the instructions on the attached invoice or click the button below. |
| **Button:**       | Make a payment                                                                                                                                    |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                              |
| **Attachments:**  | Invoice, Order Form                                                                                                                               |