> ## Documentation Index
> Fetch the complete documentation index at: https://docs.salesbricks.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Your email notifications

> What emails will Salesbricks send to your team

Salesbricks sends emails automatically throughout your customer's lifecycle. This is a complete listing of those emails.

## Payment

### Renewal credit card payment failure

|                   |                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| **Received by:**  |                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| **Triggered by:** | Order renewal credt card payment failure                                                                                                                                                                                                                                                                                                                                                                                                                     |
| **Subject:**      | Action required: Payment failed for \{\{ product\_name }} renewal                                                                                                                                                                                                                                                                                                                                                                                            |
| **Header:**       | Credit card payment failure for your \{\{ product\_name }} renewal                                                                                                                                                                                                                                                                                                                                                                                           |
| **Body:**         | Your payment for \{\{ product\_name }} has failed. Please click the button below to update your payment information and reprocess your payment.<br /><br />Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }}<br /> |
| **Button:**       | Update payment information                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| **Footer:**       |                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| **Attachments:**  |                                                                                                                                                                                                                                                                                                                                                                                                                                                              |

### Seller ACH Payment Processed

|                   |                                                                                                                                                                                                                                                                                             |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                   |
| **Received by:**  | Seller AR email                                                                                                                                                                                                                                                                             |
| **Triggered by:** | ACH Payment succeeds for Invoice                                                                                                                                                                                                                                                            |
| **Subject:**      | \{\{ buyer\_name }} ACH debit payment successfully processed                                                                                                                                                                                                                                |
| **Header:**       | ACH debit payment successfully processed                                                                                                                                                                                                                                                    |
| **Body:**         | Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }} |
| **Button:**       |                                                                                                                                                                                                                                                                                             |
| **Footer:**       |                                                                                                                                                                                                                                                                                             |
| **Attachments:**  | Payment Receipt                                                                                                                                                                                                                                                                             |

### Seller ACH Payment Processing

|                   |                                                                                                                                                                                                                                                                                             |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                   |
| **Received by:**  | Seller AR email                                                                                                                                                                                                                                                                             |
| **Triggered by:** | ACH payment starts processing against an invoice                                                                                                                                                                                                                                            |
| **Subject:**      | \{\{ buyer\_name }} \{\{ invoice\_number }}: ACH debit payment processing                                                                                                                                                                                                                   |
| **Header:**       | ACH debit payment processing                                                                                                                                                                                                                                                                |
| **Body:**         | Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }} |
| **Button:**       |                                                                                                                                                                                                                                                                                             |
| **Footer:**       |                                                                                                                                                                                                                                                                                             |
| **Attachments:**  |                                                                                                                                                                                                                                                                                             |

### Seller CC Payment Failed

|                   |                                                                                                                                                                                                                                                                                                   |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                         |
| **Received by:**  | Seller AR email                                                                                                                                                                                                                                                                                   |
| **Triggered by:** | When a payment attempt is made against an Invoice using a CC on file (including via the Invoice paywall)                                                                                                                                                                                          |
| **Subject:**      | \{\{ buyer\_name }} credit card payment failed                                                                                                                                                                                                                                                    |
| **Header:**       | Credit card payment failed                                                                                                                                                                                                                                                                        |
| **Body:**         | Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }}<br /> |
| **Button:**       |                                                                                                                                                                                                                                                                                                   |
| **Footer:**       |                                                                                                                                                                                                                                                                                                   |
| **Attachments:**  |                                                                                                                                                                                                                                                                                                   |

### Seller Credit Card Payment Success

|                   |                                                                                                                                                                                                                                                                                                               |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                                     |
| **Received by:**  |                                                                                                                                                                                                                                                                                                               |
| **Triggered by:** | CC Payment succeeds for Invoice                                                                                                                                                                                                                                                                               |
| **Subject:**      | \{buyer\_name}: credit card payment successfully processed                                                                                                                                                                                                                                                    |
| **Header:**       | Credit card payment successfully processed                                                                                                                                                                                                                                                                    |
| **Body:**         | <br /><br />Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }}<br /> |
| **Button:**       |                                                                                                                                                                                                                                                                                                               |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                                                                                                                                                          |
| **Attachments:**  | Receipt                                                                                                                                                                                                                                                                                                       |

### Seller ACH Payment Failed

|                   |                                                                                                                                                                                                                                                                                             |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                   |
| **Received by:**  | Seller AR email                                                                                                                                                                                                                                                                             |
| **Triggered by:** | ACH Payment fails for Invoice                                                                                                                                                                                                                                                               |
| **Subject:**      | \{\{ buyer\_name }}: ACH debit payment failed                                                                                                                                                                                                                                               |
| **Header:**       | ACH debit payment failed                                                                                                                                                                                                                                                                    |
| **Body:**         | Payment details:<br /><br />Product name<br />\{\{ product\_name }}<br /><br />Invoice number<br />\{\{ invoice\_number }}<br /><br />Payment method<br />\{\{ payment\_method }}<br /><br />Payment date<br />\{\{ payment\_date }}<br /><br />Payment amount<br />\{\{ payment\_amount }} |
| **Button:**       |                                                                                                                                                                                                                                                                                             |
| **Footer:**       |                                                                                                                                                                                                                                                                                             |
| **Attachments:**  |                                                                                                                                                                                                                                                                                             |

## Invoicing

### Seller Invoice Past Due

|                   |                                                                                                             |
| ----------------- | ----------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                   |
| **Received by:**  | Seller AR email                                                                                             |
| **Triggered by:** | On the day after Invoice is due                                                                             |
| **Subject:**      | \{\{ buyer\_name }}: Invoice \{\{ invoice\_number }} is \{\{ invoice\_num\_days\_past\_due} } days past due |
| **Header:**       | \{\{ buyer\_name }} invoice is past due                                                                     |
| **Body:**         | Invoice \{\{ invoice\_number }} is \{\{ invoice\_num\_days\_past\_due }} days past due.                     |
| **Button:**       | View invoice                                                                                                |
| **Footer:**       |                                                                                                             |
| **Attachments:**  | Invoice                                                                                                     |

### Seller Invoice Start

|                   |                                                                                                                                                                                                          |
| ----------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                |
| **Received by:**  | Seller AR email                                                                                                                                                                                          |
| **Triggered by:** | When invoice is generated (currently day before invoice billing period starts), unless the invoice has been muted (migrated orders which haven't cut over) or  the Product purchased has invoicing muted |
| **Subject:**      | \{\{ buyer\_name }}: Invoice \{\{ invoice\_number }} sent                                                                                                                                                |
| **Header:**       | Invoice sent to \{\{ buyer }}                                                                                                                                                                            |
| **Body:**         | Invoice \{\{ invoice\_number }} was sent on \{\{ sent date }}                                                                                                                                            |
| **Button:**       | View invoice                                                                                                                                                                                             |
| **Footer:**       |                                                                                                                                                                                                          |
| **Attachments:**  | Invoice                                                                                                                                                                                                  |

## Subscription Lifecycle

### Seller Order Stage Changed

|                   |                                                                                                                                                                               |
| ----------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                     |
| **Received by:**  | Order Owner                                                                                                                                                                   |
| **Triggered by:** | When a non-migrated order stage changes to a stage other than Building (ie: not re-opened) <br /><br />(eg: Building to Awaiting Counter-Sign, or to Closed Lost)             |
| **Subject:**      | Details of your \{\{ buyer\_name }} deal have changed                                                                                                                         |
| **Header:**       | Order \{\{ order\_number }} changed status to \{\{ next\_label }}                                                                                                             |
| **Body:**         | <br />Just a heads up, \{\{ buyer\_name }} order \{\{ order\_number }} changed status from \{\{ previous\_label }} to \{\{ next\_label }}.<br /><br />- The Salesbricks Team. |
| **Button:**       |                                                                                                                                                                               |
| **Footer:**       | Have questions? \{\{ support\_email }}<br />Talk to sales \{\{ sales\_email }}<br />                                                                                          |
| **Attachments:**  |                                                                                                                                                                               |

### Seller Signature Required

|                   |                                                                                                                                    |
| ----------------- | ---------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                          |
| **Received by:**  | Seller Signatory User                                                                                                              |
| **Triggered by:** | Sent when a buyer has signed the Order Form                                                                                        |
| **Subject:**      | Finalize \{\{ buyer\_name }}'s order – countersign now!                                                                            |
| **Header:**       | Congratulations! \{\{ buyer\_name }} is ready for you to finalize the order.                                                       |
| **Body:**         | Action Required:<br />Click 'Countersign now' to finalize \{\{ buyer\_name }}'s purchase by countersigning their order form.<br /> |
| **Button:**       | Countersign now                                                                                                                    |
| **Footer:**       |                                                                                                                                    |
| **Attachments:**  |                                                                                                                                    |

### Subscription Terminating

|                   |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| ----------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sent from:**    | `noreply@salesbricks.com`                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| **Received by:**  | Nominated subscription notification emails                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| **Triggered by:** | Buyer subscription is scheduled to terminate                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| **Subject:**      | Terminating \{\{ buyer\_name }}                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| **Header:**       | Terminating \{\{ buyer\_name }}                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| **Body:**         | \{\{ buyer\_name }}'s subscription is terminating on \{\{ termination\_date }} (UTC)<br /><br />Company details:<br /><br />Company name<br />\{\{ buyer\_name }}<br /><br />Address<br />\{\{ line\_1 }}<br />\{\{ line\_2 }}<br />\{\{ city }}, \{\{ region }} \{\{ zip }}, \{\{ country }}<br /><br />Renewal date<br />\{\{ renewal\_date }} (UTC)<br /><br />Termination date<br />\{\{ termination\_date }} (UTC)<br /><br />Notes<br />\{\{ termination\_notes }}<br /><br />- \{\{ signed\_by }} |
| **Button:**       |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| **Footer:**       |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| **Attachments:**  |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |