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Documentation Index

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Overview

Duration discounts provide an alternative deal shaping approach to line item discounts. This method involves applying an upfront discount for a portion of the contract term. These discounts are calculated based on the order’s total contract value (TCV) and apply to subscription-based (recurring) bricks.
duration-discounts

Setup

1. Create an order and select a product, plan, and bricks. 2. Under the “Discounts and billing” section, click “Add/Edit discount.” 3. Use the “Discounts by month” section to add a duration discount to the order.

How duration discounts work

  • Contract-level discounts: Duration discounts are applied to the TCV, rather than individual line items.
  • Recurring bricks only: Duration discounts apply to recurring charges (plan and/or subscription-based bricks), but excludes non-recurring charges such as usage and bricks charged one-time upfront.
  • One-time discounts: Duration discounts are one-time discounts, and do not carry over into subsequent agreements.
    • Example 1: You close a 15-month initial contract with automatic renewal terms, and a 50% discount for the first 3 months.
      This order would autorenew as another 15-month contract (having inherited the original contract length). However, the duration discount from the initial deal would not apply to the renewal.
    • Example 2: You close a 7-month initial contract with automatic renewal terms, and a 100% discount for all 7 months.
      This order would autorenew as another 7-month contract with no duration discount applied.

Formula

Discount (in dollars) = grand total of subscription bricks × (n ÷ total contract months) × (r ÷ 100)

  • n = number of months the discount applies
  • r = discount rate
Example calculation:
  • Grand total of subscription bricks: $1,000
  • Total contract months: 12 months
  • Number of discounted months (n): 6 months
  • Discount rate (r): 10%
  • Discount amount = $1,000 × (6 ÷ 12) × (10 ÷ 100) = $50

Use case 1

In this example, we apply duration discounts to a contract with a quarterly billing schedule. Order details:
TCV$1200
Duration discount50% off the first 5 months
Total duration discount
(Per month × rate × duration)
$250
Expected revenue
(TCV - discounts)
$950
Invoices:
Grand totalTotal months discountedTotal period discountExpected bill
Q1$3003$150$150
Q2$3002$100$200
Q3$30000$300
Q4$30000$300
Total expected bill$950
Total discounted months5
Alternatively, you may also apply a combination of discount durations and line item discounts to an order, such as in this example: Order details:
TCV$1200
Discount per line item10% sales rate = $120
Adjusted TCV$1080
Discount by duration50% off the adjusted TCV for the first 5 months = $225
Expected revenue$855
Invoices:
Grand total
(after line item discounts)
Total months discountedTotal period discountExpected bill
Q1$2703$135$135
Q2$2702$90$180
Q3$27000$270
Q4$27000$270
Total expected bill$855
Total discounted months5

Use case 2

If you upsell a deal with duration discounts before the end of the discounted period, the duration discounts would not apply to the co-termed upgrade, but will continue to apply to the base deal. Initial order details:
Start dateJan 1 2024 - Jan 1 2025
TCV$1200
Discount by duration50% off the first 5 months = $250 or $50 per month
Expected revenue$950
Upgrade order details:
Start dateFeb 1 2024 - Jan 1 2025
TCV$1100
Invoices:
Jan - MarchApr - JuneJul - SepOct - Dec
Initial order$150$200$300$300
Upgrade order$200
(prorated for Feb & March)
$300$300$300
Combined expected bill$350$500$600$600