Notifications
Your email notifications
Notifications
Your email notifications
What emails will Salesbricks send to your team
Salesbricks sends emails automatically throughout your customer’s lifecycle. This is a complete listing of those emails.
Payment
Renewal credit card payment failure
| Sent from: | noreply@salesbricks.com |
| Received by: | |
| Triggered by: | Order renewal credt card payment failure |
| Subject: | Action required: Payment failed for {{ product_name }} renewal |
| Header: | Credit card payment failure for your {{ product_name }} renewal |
| Body: | Your payment for {{ product_name }} has failed. Please click the button below to update your payment information and reprocess your payment. Payment details: Product name {{ product_name }} Invoice number {{ invoice_number }} Payment method {{ payment_method }} Payment date {{ payment_date }} Payment amount {{ payment_amount }} |
| Button: | Update payment information |
| Footer: | |
| Attachments: |
Seller ACH Payment Processed
| Sent from: | noreply@salesbricks.com |
| Received by: | Seller AR email |
| Triggered by: | ACH Payment succeeds for Invoice |
| Subject: | {{ buyer_name }} ACH debit payment successfully processed |
| Header: | ACH debit payment successfully processed |
| Body: | Payment details: Product name {{ product_name }} Invoice number {{ invoice_number }} Payment method {{ payment_method }} Payment date {{ payment_date }} Payment amount {{ payment_amount }} |
| Button: | |
| Footer: | |
| Attachments: | Payment Receipt |
Seller ACH Payment Processing
| Sent from: | noreply@salesbricks.com |
| Received by: | Seller AR email |
| Triggered by: | ACH payment starts processing against an invoice |
| Subject: | {{ buyer_name }} {{ invoice_number }}: ACH debit payment processing |
| Header: | ACH debit payment processing |
| Body: | Payment details: Product name {{ product_name }} Invoice number {{ invoice_number }} Payment method {{ payment_method }} Payment date {{ payment_date }} Payment amount {{ payment_amount }} |
| Button: | |
| Footer: | |
| Attachments: |
Seller CC Payment Failed
| Sent from: | noreply@salesbricks.com |
| Received by: | Seller AR email |
| Triggered by: | When a payment attempt is made against an Invoice using a CC on file (including via the Invoice paywall) |
| Subject: | {{ buyer_name }} credit card payment failed |
| Header: | Credit card payment failed |
| Body: | Payment details: Product name {{ product_name }} Invoice number {{ invoice_number }} Payment method {{ payment_method }} Payment date {{ payment_date }} Payment amount {{ payment_amount }} |
| Button: | |
| Footer: | |
| Attachments: |
Seller Credit Card Payment Success
| Sent from: | noreply@salesbricks.com |
| Received by: | |
| Triggered by: | CC Payment succeeds for Invoice |
| Subject: | {buyer_name}: credit card payment successfully processed |
| Header: | Credit card payment successfully processed |
| Body: | Payment details: Product name {{ product_name }} Invoice number {{ invoice_number }} Payment method {{ payment_method }} Payment date {{ payment_date }} Payment amount {{ payment_amount }} |
| Button: | |
| Footer: | Have questions? {{ support_email }} Talk to sales {{ sales_email }} |
| Attachments: | Receipt |
Seller ACH Payment Failed
| Sent from: | noreply@salesbricks.com |
| Received by: | Seller AR email |
| Triggered by: | ACH Payment fails for Invoice |
| Subject: | {{ buyer_name }}: ACH debit payment failed |
| Header: | ACH debit payment failed |
| Body: | Payment details: Product name {{ product_name }} Invoice number {{ invoice_number }} Payment method {{ payment_method }} Payment date {{ payment_date }} Payment amount {{ payment_amount }} |
| Button: | |
| Footer: | |
| Attachments: |
Invoicing
Seller Invoice Past Due
| Sent from: | noreply@salesbricks.com |
| Received by: | Seller AR email |
| Triggered by: | On the day after Invoice is due |
| Subject: | {{ buyer_name }}: Invoice {{ invoice_number }} is {{ invoice_num_days_past_due} } days past due |
| Header: | {{ buyer_name }} invoice is past due |
| Body: | Invoice {{ invoice_number }} is {{ invoice_num_days_past_due }} days past due. |
| Button: | View invoice |
| Footer: | |
| Attachments: | Invoice |
Seller Invoice Start
| Sent from: | noreply@salesbricks.com |
| Received by: | Seller AR email |
| Triggered by: | When invoice is generated (currently day before invoice billing period starts), unless the invoice has been muted (migrated orders which haven’t cut over) or the Product purchased has invoicing muted |
| Subject: | {{ buyer_name }}: Invoice {{ invoice_number }} sent |
| Header: | Invoice sent to {{ buyer }} |
| Body: | Invoice {{ invoice_number }} was sent on {{ sent date }} |
| Button: | View invoice |
| Footer: | |
| Attachments: | Invoice |
Subscription Lifecycle
Seller Order Stage Changed
| Sent from: | noreply@salesbricks.com |
| Received by: | Order Owner |
| Triggered by: | When a non-migrated order stage changes to a stage other than Building (ie: not re-opened) (eg: Building to Awaiting Counter-Sign, or to Closed Lost) |
| Subject: | Details of your {{ buyer_name }} deal have changed |
| Header: | Order {{ order_number }} changed status to {{ next_label }} |
| Body: | Just a heads up, {{ buyer_name }} order {{ order_number }} changed status from {{ previous_label }} to {{ next_label }}. - The Salesbricks Team. |
| Button: | |
| Footer: | Have questions? {{ support_email }} Talk to sales {{ sales_email }} |
| Attachments: |
Seller Signature Required
| Sent from: | noreply@salesbricks.com |
| Received by: | Seller Signatory User |
| Triggered by: | Sent when a buyer has signed the Order Form |
| Subject: | Finalize {{ buyer_name }}‘s order – countersign now! |
| Header: | Congratulations! {{ buyer_name }} is ready for you to finalize the order. |
| Body: | Action Required: Click ‘Countersign now’ to finalize {{ buyer_name }}‘s purchase by countersigning their order form. |
| Button: | Countersign now |
| Footer: | |
| Attachments: |